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Support

Find assistance faster and easier with our online resources.

Make a claim

Find out about the conditions you need to meet and the documents you need to present to make a claim.

Commercial mailing and shipping supplies

Find answers to your business shopping needs at our commercial online store.

Shop Canada Post

Have questions about shopping online, product offerings, return policy, shipping or more? Find your answers.

Stamps & gifts online

Meet all your shopping needs for stamps, coins and collectibles.

Returns

Mailing

Find out about these and more:

Shipping

Get your answers on rates, tracking, customs and preparation.

Postage Stamps

Learn about purchasing, using and returning unused stamps.

Frequently Asked Questions:

  1. Delivery status: you can track your mail or parcel.
  2. Mail delivery: learn about mail delivery services.
  3. General information: contact the Commercial Service Network.
  4. Account billing & payments: sign-in to use Manage My Account.
  5. Mail preparation: read our guides on Mail Preparation and Presortation, Undeliverable Mail and Non-Mailable Matter.

Support for other products and services


Support or help?

If you require technical help using our website or online tools, please visit Help.


Contact us

If you have any questions or enquiries contact our Customer Service group at 1-866-607-6301. Optionally, you may contact us by mail:

Eastern Region
(QC, NB, NL, NS, PE)

Canada Post
Attn: Customer Service
555 McArthur St Suite 1477
St-Laurent QC
H4T 1T4 		Central and Western Region
(ON, MB, SK, AB, BC, YT, NT, NU)

Canada Post
Attn: Customer Service
4567 Dixie Rd
Mississauga ON
L4W 1S2